SHIPPING POLICY

At HEIGHTINC©, we are committed to delivering your order as quickly and safely as possible.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive an email confirmation with tracking details.

Estimated Delivery Time

Our average delivery time is approximately 8 days after your order is shipped.

Please note that delivery times are estimates and may vary depending on carrier delays, customs processing, weather conditions, or high-demand periods.

Tracking Information

Once your order has been shipped, you will receive a tracking number via email. Tracking updates may take 24–72 hours to appear.

Incorrect Address

Customers are responsible for entering the correct shipping address at checkout. If an order is returned due to an incorrect or incomplete address, reshipping costs may apply.

Lost or Delayed Packages

If your package is delayed beyond the expected timeframe, please contact us and we will assist you as quickly as possible.

For shipping questions, contact us at:
help.heightinc@gmail.com